What separates good management software from industry-leading platforms? According to Kunwar Gill, VP Product at EPOS Now, a leading hospitality management software, the answer lies in anticipation.

In this episode of UniPod, we explore how great software doesn’t just respond to user input, but predicts what users need next and suggests actions before they even think to ask.

You’ll hear:
🧠 How to bake anticipation into your product design
📊 Why predictive UX drives user satisfaction and retention
🚀 Real-world examples from EPOS Now’s journey
💡 What early-stage and scaling SaaS founders can learn from retail tech

If you're building or scaling management software, this episode will change how you think about user experience.